Terms of Service

1. Acceptance of Terms

By accessing and using Zovack's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Zovack operates a global WhatsApp business automation platform that enables:

• AI-powered customer conversations
• Automated order taking and payment processing
• Multi-language support across 5+ languages
• Real-time business notifications
• Analytics and reporting dashboards

3. User Accounts

To use Zovack services, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information
• Maintain account security and confidentiality
• Comply with all applicable laws

4. Payment Terms

Payment is processed through secure payment providers. By purchasing credits:

• You authorize charges to your payment method
• Credits are non-refundable except as required by law
• Prices may vary by currency and region
• Taxes apply where applicable

5. Acceptable Use

You may not use Zovack for:

• Illegal activities or spam
• Harassment or abusive behavior
• Circumventing security measures
• Unauthorized commercial use

6. Privacy & Data

Your use of Zovack is governed by our Privacy Policy, which complies with GDPR and other data protection laws.

7. Termination

Either party may terminate the service relationship. We reserve the right to suspend accounts for Terms violations.

8. Contact Information

For questions about these Terms, contact us:

• Email: support@zovack.com
• WhatsApp: +234 802 408 8573