Refund Policy

1. Refund Policy

We want you to be completely satisfied with our service. If you're not happy, we offer a refund within the first 30 days.

2. Refund Eligibility

You may be eligible for a refund if:

• Service was not delivered as promised
• Technical issues prevented service use
• Credits were charged incorrectly
• Request is made within 30 days of purchase

3. Non-Refundable Items

The following are non-refundable:

• Credits that have already been used
• Promotional or bonus credits
• Services purchased more than 30 days ago
• Custom development or integration work

4. Refund Process

To request a refund:

• Contact support at support@zovack.com
• Provide your transaction details
• Explain the reason for your refund request
• Allow 5-10 business days for processing

5. Contact

For refund requests, contact:

• Email: support@zovack.com
• WhatsApp: +234 802 408 8573