Privacy Policy

1. Introduction

Zovack is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

• Account information (name, email, phone number)
• Business information for merchants
• WhatsApp conversation data and messages
• Payment and transaction information
• Usage data and analytics

3. How We Use Your Information

• Provide and improve our services
• Process payments and transactions
• Send service notifications and updates
• Analyze usage patterns and improve AI models
• Comply with legal obligations

4. Data Sharing

We may share your information with:

• Service providers (payment processors, cloud hosting)
• WhatsApp/Meta for messaging services
• Legal authorities when required by law
• Business partners with your consent

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.

6. Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Opt-out of marketing communications
• Export your data
• Lodge complaints with data protection authorities

7. Contact

For privacy questions, contact:

• Email: support@zovack.com
• WhatsApp: +234 802 408 8573